🔗 Share this article ‘Online Monitoring’: Unilever Seeks to Capitalise On Vaseline’s Viral TikTok Trend. As a product discovered over 150 years ago on a Pennsylvania oilfield, the simple jar of Vaseline might not appear as an obvious target for online content feeds. However, its rise as a popular subject on TikTok has thrust it into the lead of an promotional upheaval, where major corporations are spending big on content creators and reducing expenditure on marketing items in conventional outlets. The Path from Petroleum to Platforms The petroleum jelly was first manufactured in the 1870s by chemist Robert Cheeseborough, who observed drillers rubbing their skin with a byproduct of the drilling process. Currently, a wave of amateur-created clips have chronicled its broad application in “everyday tips”. Hailed as a fix for dirty sneakers or extending perfume longevity, as well as a fix for squeaky doors. Users have even applied it to stop the scourge of chip seasoning clinging to fingers. Capitalising on the Conversation Detecting the product’s new life online, executives at the multinational enhanced the tricks by tasking their in-house experts with verification and providing creators with the outcome data. Suggestions that it lessened the burn from hot food on the lips were confirmed. So too were ideas it could extend fragrance and rejuvenate purses. Claims that it would bleach teeth or make eyelashes longer were disproven. The ‘Social Listening’ Strategy Print ads and broadcast spots would once have been the cornerstone of its marketing push. But the Vaseline phenomenon has helped convince executives to dramatically increase investment in content creators. This observation of social channels to inform business strategy has been termed “social listening”. The company's chief executive, newly named, has indicated the goal is to spend 50% of its massive marketing spend on platform-based material. Shifting to Modern Engagement A leading Unilever executive, who is spearheading the social media effort, said the company was merely adjusting to novel methods of engaging audiences. She said interacting online “without killing the party” was paramount. “How do brands authentically become part of the conversation? That’s always what we’ve been trying to do as brands, since the era of community gossip and discussing household products. “The trend is shifting from a broadcast model, where we would just send out ads … Currently, it's countless discussions, various groups. Changes in digital feeds means that these communities feel niche, but they’re not. “Having your brand advocated by consumers, recommended by peers, that fosters reliability and pertinence. Influencers are vital for this. We are expanding this endorsement system.” A Revolutionary Change in Media The strategy reflects dramatic transformations happening in audience habits, with younger consumers allocating more attention to apps like TikTok and Instagram than television, magazines or radio. The transition is visible in drops in broadcast and newspaper ads. Across Britain, ad revenues for primary networks have fallen by more than £600m in actual value since the end of the last decade. The Creator Economy Boom Additionally, it points to a blurring of media roles as brands effectively act as media producers, partnering with hundreds of content creators to boost their products. An industry expert from a leading agency said: “Naturally, an exodus of attention away from some legacy media and they are dedicating far more hours to Instagram, TikTok and YouTube than they are watching live TV or reading print. “A lot of brands are telling us consumers have more faith in suggestions from the creators they engage with more than they trust ads. It's an ongoing shift.” He noted companies can reduce costs by investing in creators over expensive broadcast campaigns, which also enables easier content adjustment to gauge performance. This strategy is expanding. Advertising spending on influencer marketing is rising at quadruple the rate than total media spending. Stateside, it has more than doubled since 2021 and is expected to hit substantial figures in 2025. TV's Lasting Role Regardless of the massive shift, experts said they believed broadcast ads retained significant importance to play, as TV channels continued to possess the influence to shape the national conversation. She added: “Among the most effective advertising investments is still events like the Super Bowl. It's not a matter of networks declaring: ‘Oh, we’re not relevant any more.’ It’s about who’s capturing attention … I think there’s 100% a place for them.”